Change or Reset Your Password

Changing your password

All new FlowWorks users receive an e-mail containing their username and temporary password. Upon first sign-in, we highly recommend that you change the preset password to something that only you know.

  1. Log-in to your FlowWorks account, using the temporary password that was given to you. You will be directed to your account's landing page.
  2. From the Network Map, click your user profile icon, found at the top right corner of the page. A dropdown menu will appear.
  1. Click Change Password.
  1. Type your Current Password in the text field.
  2. Enter your New Password and re-type the new password in the Confirm New Password field.

Your new password must be at least 7 characters long.

  1. Click Change Password.

    A confirmation window will appear if the password change was successful. From this point on, you can log-in to your FlowWorks account using the newly configured password.
Resetting your password

Forgetting a password once in a while is just a fact of life - we've all been there! Receiving a temporary password to log-in to your FlowWorks account is quick and simple.

To reset your forgotten password and receive a temporary password for logging in:

  1. From the FlowWorks login screen, click Forgot Password?

    Alternatively, click here to go directly to our Reset Password page.
  1. Enter your username.
  1. Click Reset Password. An email containing a temporary password will be sent to the email address that is associated with the account name.
  1. Copy the temporary password that is contained in the email.
  1. Go to the FlowWorks Login Page and use the temporary password provided in the email to access your FlowWorks account.

We highly recommend that you change your password to something only you know and will remember. To find out how to change your password, see the previous section in this article.

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