Password Management

This section describes the necessary steps for:

Changing Your Password

All new FlowWorks users receive an e-mail containing their username and temporary password. Upon first sign-in, we highly recommend that you change your password to something that only you know.

To setup a new password / to change your password:

  1. Log-in to your FlowWorks account, using the temporary password that was given to you. You will be directed to your account's 'landing page'.
  2. Click Settings, found at the top right corner of the page. You will be directed to the Change Account Password page.
  3. Type your Current Password in the text field; then enter your New Password and (just to confirm no typos) Confirm the New Password.

    Note: Your new password must be at least 7 characters long.

  1. Click . A confirmation window will appear if the password change was successful. From this point on, log-in to your FlowWorks account using the new password.

Resetting Your Password

Forgetting a password once in a while is just a fact of life - we've all been there! Receiving a temporary password to log-in to your FlowWorks account is simple.

To reset your forgotten password and receive a temporary password for logging in:

  1. Go to the 'Reset Your Password' web page.
  2. Enter the user name for the account you are trying to log-in with.
  3. Click . An e-mail containing a temporary password will be sent to you.
  4. Copy the temporary password that is contained in the e-mail.
  5. Go back to the FlowWorks log-in page and use the temporary password to access your FlowWorks account.

Now that you are using a temporary password, consider changing it to something only you know and will remember. To find out how to change your password, see the section above, "Changing Your Password".

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